Our Cancellation Policy

It is with regret that we need to have such a policy, however the alternative is to take a 50% deposit on all treatments prior to booking.

The majority of our customers would much prefer a cancellation policy that does not penalise those that attend their appointments.

Most of our staff are parents too, we know exactly the battles of the daily juggle with children, work and there are times when life gets in the way. All we ask is that you let us know. Some treatments take longer than others and often a ‘No-Show’ will take several hours out of the day that could have been offered to another client.

Beauty and the Bleach appreciate your understanding on this matter. Remember you can get in touch outside of salon hours, via e-mail, SMS, Facebook or by Telephone.

Please also be aware that if you cancel your appointment with 12 hours or less notice, you will be charged the full 100% of your appointment cost. This is at manager's discretion and we of course understanding and reasonable. Please also be aware that no show appointments will also be fully charged for the appointment cost.

We also reserve the right to charge you 50% of your treatment cost for failure to attend your appointment without 24 hours notice.

July Price Increase

Please be aware that as of 1st July our prices will be increasing by 20% as we've now hit the VAT threshold. As this is a tax requirement unfortunately it is unavoidable for us but as a result and a thank you to our wonderful clients for helping us get here, our loyalty discount scheme is increasing to £10 from £5 when you have accumulated enough points. If you are making a booking for July, please be aware the price you pay for your booking will increase by 20% (unfortunately we cannot change the prices until July kicks in). If you have any questions about this please use the contact link below or message us on Facebook. Thanks for your understanding.

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