PLEASE READ THE BELOW CAREFULLY REGARDING NEW CLIENT INSTRUCTIONS FOR VISITING THE SALON
Wearing a mask is not compulsory, but if you would like to wear one you are welcome to.
Staff may be wearing PPE (this is their own personal choice), but if you require your stylist or theapist to wear a mask please just ask.
We are now offering dry cuts but your hair MUST be washed on the day of your appointment prior to your treatment time.
Everyone entering the salon will need to sanitise their hands with hand gel provided at each entrance.
If you have any COVID-19 symptoms, you must take a test if you have an appointment scheduled. If your test is positive we will re-book you back in once you have tested negative twice over two consecutive days. This is to safeguard other clients as well as our team.
Please limit the amount you bring with you.
Please arrive on time as we can't let you wait in the salon if it's busy in the reception area.
All gowns and towels are being washed at 60 degrees after every appointment to ensure the highest levels of hygiene for our clients.
Thank you for your cooperation and patience, we do sometimes run slightly behind and we must clean up after every appointment so please arrive as close to your appointment time as possible, as if you're 15 minutes early and we're running 20 minutes behind it's likely we'll have to keep you waiting for 25 minutes which we'd rather not have to do.
We understand that COVID has been a strain on everyone, but please be respectful of both other clients or our teams wishes. We have a zero tolerance policy towards abuse and any breach of this may result in your appointment being cancelled without a refund.
Please also be aware that we have a 24 hour cancellation policy, so please inform us if you cannot attend your appointment due to COVID ASAP so we don't have to charge you for an appointment you cannot attend. You can read our full cancellation policy here.